You are increasingly encountering chatbots in companies. And that makes sense because if you have to answer all questions in the old-fashioned way, you need a large service apparatus, call center, mailroom, etc. So, chatbots are making their way into answering questions, sometimes simply and sometimes in a way that almost seems human.
But streamlining your sales through chatbots is still in its infancy, not least because sales should be personal, shouldn't it? We are often afraid that potential customers will drop off and feel mistreated if we approach them personally.
But if you want to shape your sales online, you will quickly realize that you need larger numbers of visitors. And those numbers are often so large that you cannot talk to all of them personally. If you can approach them personally at all. And that's where chatbots can play a significant role.
In this case, we describe how a chatbot can be used in an unexpectedly different way to pick out the best opportunities online and actually provide a personal approach.
